Packmates

Help with Packmates

Use the report action on a walk, message or photo to send a private concern to the moderation team. Blocking stops contact; it does not cancel existing shared bookings.

For account access, deletion or support, email support@packmates.co.uk.

If anyone is in immediate danger, contact the emergency services.

Submit a problem

Tell us what went wrong, or what would make Packmates better. We read every message.

Please don’t include passwords or card details. To report a walk, message or photo, use the report action in the app so the moderation team sees it straight away.